Submission of interest: Opportunity to Operate 25 Units of Supported Temporary Accommodation (STA) Capacity for Families

To: CEOs/ Directors of Service – Dublin Homeless Service Providers
 
From: Dublin Region Homeless Executive on behalf of Dublin City Council
 
Re: Submission of Interest –  Opportunity to operate 25 units of Supported Temporary Accommodation (STA) capacity for families as part of the 2017 expansion of homeless services
 
Date: 7th April 2017
 
Copy: Dublin Homeless Network, Dublin Region Consultative Forum, Statutory Management Group, Implementation Advisory Group, Sectoral Accommodation Coordination Group
 
 
Dublin Region Homeless Executive on behalf of Dublin City Council as lead statutory authority is seeking submissions of interest from homeless service providers to operate and deliver 25 units of additional supported temporary accommodation for families experiencing homelessness.  
 
This additional capacity will comprise of 25 units of STA family accommodation in the Dublin 12 area. The total number of occupants including children is approximately 75 individuals and will form part of the 2017 expansion of temporary accommodation in the Dublin Region. 
 
The initial operating period will cover one (1) year with annual extensions up to five (5) years and will be subject to service provision as set out in the Service Level Agreement. 
 
Consortium submissions i.e. 2 or more providers with one assigned lead contact provided will also be considered.
 

1. NEW SUPPORTED TEMPORARY ACCOMMODATION FACILITIES

 
Dublin City Council will have full responsibility for the provision of the premises and facilities set –up.  DCC will be responsible for structural maintenance.  The service provider will be responsible for general maintenance.
 
Service providers are advised that there may be some variation in the final detail (size and scope) regarding the facility available. For the purpose of this expression of interest, however, service providers are to use the following detail as guidance for what is required.
 
Location:  Dublin 12
 
2: SERVICES TO BE PROVIDED
 
Supported Temporary Accommodation
Within the Pathway to Home model, Supported Temporary Accommodation (STA) is the provision of quality temporary accommodation and effective programmatic activities appropriate for persons who are homeless and who have specialized health, care and support needs or complex needs. 
 
Submissions are sought from homeless service providers for the following services to be provided in this facility:
  • Capacity: 25 units over two floors: accommodating 25 families comprising approximately 75 individuals including children.
  • Service to commence on June 19th 2017. Subject to completion of building works/refurbishment. 
  • Services are to be fully operational: 7 days per week, 365 days p.a.
  • Food provision for both breakfast and evening meal 
  • Linen and laundry facilities.
  • Take referrals from Dublin LAs assessment and placement services and full utilisation of PASS.
  • Overall management of the facility and immediate environs, which includes ensuring good neighbourhood management and practices.
  • Comprehensive assessment support planning, key working and interagency case management of families, including families with complex or high support needs.
 
3: SELECTION AND SUBMISSION PROCESS
 
Interested providers are asked to make a written submission using the template forms provided, taking into account the following important areas.
 
1. Provide detail of overall indicative costs.  Please note that the provision and set up of the facility will be the responsibility of DCC and therefore should not be included in costs.  
 
The proposed cost should only relate to the services provided (as listed in section 2 above) 
  • Provision of the support/ client aspects of the service.
  • Costs associated with the provision of food – Breakfast and evening meals 
  • Incidentals – Tea/Coffee, milk etc
  • One off set up costs to include Office equipment, IT provision, furnishings, crockery , cutlery, linen etc
 
2. Feasibility of start-up and to adequately set up the service within the specified timeframe, to become operational by June 19th 2017.
 
3. Overview of operational and management approach of the supported temporary emergency programme to be provided.
 
4: SELECTION WILL BE BASED ON SEVEN KEY CRITERIA AS FOLLOWS: 
 
(Please follow the template Appendix 1 for submissions, see page 4 of this document)
  • Price (Annual Fee): the attached Excel spreadsheet is to be completed.
  • Feasibility of start-up and to adequately set up the service within the specified timeframe.
  • Experience of provision of homeless accommodation programmes, such as Supported Temporary Accommodation services
  • Housing led approach, high competencies in providing supports to achieve housing outcome for families 
  • Outline of management and operation of service provision on site 
  • Good neighbour policy management
  • Demonstration of innovation in service provision in this setting
 
Note: Please note that the ‘Accommodation Charge’ for residents is to be managed internally by the operating organisation.  Local Authority “Pay/Please Assist” funding will not be available. 
 
5: AWARD AND SERVICE LEVEL AGREEMENT
 
The Preferred Service Provider will deliver the service under the DRHE’s 2017 Service Level Agreement.  A copy of 2016 Service Level Agreement Part 1 is attached for reference purposes.
 
Interested organisations should make a submission by emailing (i) an expression of interest under the headings set out in the template on page 4 of this document and (ii) the attached fee breakdown form (appendix 2) to: 
 
 Elizabeth Toal:  elizabeth.toal@dublincity.ie before 5pm on Monday April 24th 2017.
 
Enquiries or requests for clarification by email only can be made to elizabeth.toal@dublincity.ie by 4pm Wednesday April 19th 2017.
 
IMPORTANT NOTE
 
Dublin City Council reserves the right to accept one or more submissions depending on the level and type of interest received.  The final decision on whether or not to proceed with any submissions received is solely the reserve of Dublin City Council.
 
Eileen Gleeson
Director 
Dublin Region Homeless Executive 
 
 
SUPPLEMENTARY INFORMATION
 
Appendix 1: Template for submissions
 

 

Key criteria

Details

A

Price (Annual Fee)

Please use Excel spreadsheet provided : Fee Breakdown Form (Appendix 2)

B

Feasibility of start-up and to adequately set up the service within the specified timeframe.

 

C

Experience of provision of homeless accommodation programmes, such as Supported Temporary Accommodation

 

D

Housing led approach, high competencies in providing supports to achieve housing outcome for families

 

E

Outline of management and operation of service provision on site

 

F

Good neighbour policy management

 

G

Demonstration of innovation

 

Documents also attached are as follows:

 
Appendix 3:  
 
Appendix 4:  Good Neighbour Policy
 
 
Date: 
Tuesday, 11 April, 2017