Sonas - Housing Officer




Freedom from Domestic Violence 

Job Description


Job Title

Housing Officer

Responsible to:

Housing Manager

Responsible for:

Working as part of the Housing Team, the role involves providing a professional housing management and property maintenance service for all 10 Sonas locations across the Greater Dublin Region, in accordance with the organisation’s policies and procedures.  In addition, support the  Health and Safety Coordinator.


Five days per week, 40 hours per week. Flexibility will be required as in this role.









Key Responsibilities


Housing and Property Management

  • Providing a professional housing management service covering all aspects of housing and property management issues, including repair and maintenance programmes, property inspections, managing tenant/landlord relationships and dealing with breaches of tenancy
  • Coordinating the re-letting process including void turnaround, move in, and move out of tenants to ensure short turnarounds
  • Sourcing and managing contractors, ensuring value for money at all times, inspecting their work and ensuring all appropriate documentation is provided
  • Coordinate the Maintenance Officer and CE Workers
  • Keep the housing management database (Salesforce) up to date and provide information and reports



  • Rent collection, monitoring and management
  • Arrears control and maximising income


Regulatory Compliance

  • Assist the Housing function to ensure compliance with all relevant regulations


Health & Safety (H&S)

  • Assist with implementation of H&S plan
  • Attend quarterly H&S Management Team meetings
  • Conduct H&S inspections


Housing Officer Person Specification


Essential Requirements


  • Minimum of 3 years’ experience of working in housing and property management, preferably social housing but not essential for the position
  • Working knowledge of regulatory compliance in social housing
  • Working knowledge in a H&S role in housing and property management
  • Experience of working with IT database to include input, monitoring and analysis of data Working knowledge of using Salesforce or other databases  desirable but not essential
  • Excellent problem solving skills and risk management
  • Working knowledge of housing law and tenancy/ licence agreements
  • Good understanding of buildings and systems (including heating, plumbing, etc.) and specifications of work to carry out repairs and maintenance works
  • Excellent interpersonal and organisation skills
  • Ability to work independently as well as part of a team; a Self-starter with initiative
  • A clear understanding of the issues facing women and children experiencing domestic violence
  • Full/clean valid driving licence & the use of a car to travel to various locations across the Greater Dublin Region


Please send a CV and Covering letter to Geraldine O’ Neill at Sonas.  Email address is :